If a sightline test reveals that the proposed size or position does not work, treat it as useful information rather than a setback. It is far cheaper to adjust the specification at this stage than after a board has been manufactured and installed, and understanding exactly why it failed usually points directly to the needed adjustment. Document a negative result as clearly as a successful one, since it prevents the same oversized assumption being repeated on a future, similar room.
Common fixes at this stage include shifting the board’s mounting position slightly, increasing its size, changing to a matte rather than gloss finish to reduce glare, or in some cases relocating a light fixture that was creating an unexpected hotspot on the surface.
Where a fix requires input from the supplier, sharing the specific sightline test results directly, rather than a general description of the problem, tends to produce a more accurate and faster proposed solution.
Whichever fix is needed, revisiting the sightline test once the change is made confirms the adjustment actually solved the problem rather than assuming it did.