Most quotes cover the panel itself at the specified size, standard fixing hardware, and delivery to a UK mainland address. Many suppliers, Chameleon included, also include a basic installation service for standard wall types within the quoted price. It’s still worth confirming this explicitly line by line, since “standard installation” can mean different things between suppliers. Some suppliers also include a short defects period after installation, covering issues like a bracket that’s come slightly loose, though the length and scope of this varies enough between suppliers that it’s worth asking about explicitly rather than assuming it matches a previous supplier’s terms.

Installation on non-standard wall types (solid brick without stud fixings, curved walls, very high ceilings requiring scaffolding) is frequently quoted separately once a site survey confirms what’s needed. Removal and disposal of an existing board, if one is being replaced, is also commonly an add-on rather than a default inclusion. Delivery outside UK mainland, or to sites with restricted access, can also carry a separate charge worth checking upfront. Any request for a non-standard size that falls outside a supplier’s usual panel dimensions can also carry a bespoke manufacturing charge, since it may require a different production run than their standard sizes.

Ask whether the price is VAT inclusive, whether installation is included or estimated separately, and whether the quoted lead time covers manufacturing only or manufacturing plus installation scheduling. Also confirm what happens if the wall survey (if one is included) reveals the wall needs additional preparation, since this can affect final price after the initial quote. It’s also reasonable to ask a supplier directly why their price differs from a competing quote if the two seem significantly apart for what looks like the same specification; a reputable supplier should be able to explain the difference clearly rather than becoming vague about what’s included.

A clear, itemised quote separates the board, delivery, and installation as distinct lines rather than a single bundled figure. This makes it far easier to compare against a second quote fairly, since a bundled price can hide whether one supplier is including something the other has left out entirely.

Beyond price, a solid quote should state the exact panel dimensions, surface type, mounting method and an estimated lead time from order to installation. If any of these are missing or vague, it’s worth asking for them in writing before accepting, since verbal assumptions on any of these points are a common source of disputes once a board is delivered.

For a clear, itemised quote with no surprises, our large magnetic board.