In US commercial construction, a dry erase wall is usually specified and ordered through the architect of record or the general contractor, not bought directly off a supplier’s website. Understanding how that process actually works, and where the terminology in a spec document matters, makes ordering one considerably less confusing than approaching it the way you might buy a single retail board.
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1
News
Ordering a dry erase wall through your architect or GC
It's specified under "visual display units" in a CSI spec
US construction specifications typically file a dry erase wall under CSI section 10 11 00, Visual Display Surfaces, alongside tackboards and chalkboards. Knowing this section number helps when reviewing a spec document or asking a GC where the item sits in the project’s paperwork, rather than searching for it under a less specific heading.
Submittals and RFIs are part of the normal process
A GC will typically request a product submittal, cut sheets and finish samples for a dry erase wall before it’s approved for order, the same as any other finish item in the project. Asking your supplier for submittal-ready documentation upfront avoids a delay once the GC requests it formally partway through the approvals process.
The architect of record signs off before the order is placed
Even when a fit-out partner or GC handles the purchase order, the architect of record typically needs to approve the specific product and finish first. Confirming this approval has happened before manufacturing starts avoids a costly reorder if the spec changes late in the process.
Warranty claims route through the manufacturer, not the GC
Regardless of who places the order, a warranty claim on the panels themselves is handled by the manufacturer, not the general contractor who installed them. Confirming this contact route at the point of ordering, rather than after an issue comes up, saves confusion for facilities staff long after the GC has moved on to another project.
Looking for a dry erase wall?
See how a Chameleon dry erase wall fits into a standard US commercial construction procurement process.
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